Past College Conferences

  • May 2023 Orlando, FL (in conjunction with the annual POMS meeting)
  • May 2019 Washington, DC (in conjunction with the annual POMS meeting)
  • May 2018 Houston, TX (in conjunction with the annual POMS meeting)
  • May 2016 Lake Buena Vista Hilton, Orlando, FL Click here for Agenda.
  • May 2014 Atlanta, GA (in conjunction with the annual POMS meeting)
  • August 2013 Las Vegas, NV (joint meeting of the POMS College of Service Operations, the Art & Science of Service, and the Service Operations Management Forum of EurOMA)
  • June 2012 Maastricht, The Netherlands (hosted by Maastricht University, in conjunction with the Art & Science of Service)
  • June 2011 Ithaca, NY (hosted by Cornell University, in conjunction with the International Research Symposium on Service Excellence in Management, The Center for Services Leadership and The Service Research Center)
  • May 2010 Vancouver (hosted by Simon Fraser University, in conjunction with the annual POMS meeting)
  • May 2009 Orlando (in conjunction with the annual POMS meeting)
  • June 2008 London (hosted by London Business School)
  • June 2006 Monterey, Ca. (hosted by Naval Postgraduate School)
  • December 2004 New York City (hosted by Columbia Business School)
poms wave
RIDE THE WAVE OF SUCCESS